FAQ

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HOW DO I MAKE THE PAYMENT FOR THIS BOOK?

You will be redirected to Amazon.com where you would have to create an account and make your payment via PayPal or an active credit card.

HOW MANY DAYS DOES IT TAKE FOR THE PRINTED VERSION OF THIS BOOK TO DELIVER?

The printed version of this book is delivered to the shipping address within 7-15 working days.

WHAT IS YOUR SHIPPING & DELIVERY PROCESS?

For shipping & delivery process, please refer to this page .

CAN I PAY USING PAYPAL WITHOUT A PAYPAL ACCOUNT?

Yes! It is commonly misunderstood that a PayPal account is needed in order to make payments through PayPal. The truth is you DO NOT need one, although we strongly recommend you sign up to enjoy the added ease of use.

Without a PayPal account, all you need is any Debit/Credit card stated below that is supported by PayPal.

By using PayPal, we can process & deliver your orders to you in a shorter time. PayPal is the easiest & most secure way to make payment online. No account needed.

I AM HAVING PROBLEMS ACCESSING support@kellchi.com. SOME OF THE PAGES LOOK WEIRD. AM I USING THE RIGHT BROWSER?

As example.com uses some of the latest graphics designs which may not be supported in lower version of browsers, it is recommended that you use the following browsers:

1. Microsoft Internet Explorer Version 10 onwards
Download the latest Microsoft Internet Explorer at: https://windows.microsoft.com/en-us/internet-explorer/download-ie

2. Mozilla Firefox Version 10 onwards
Download the latest Mozilla Firefox at: https://www.mozilla.org/en-US/firefox/new/

3. Google Chrome Version 12 onwards
Download the latest Google Chrome at: https://www.google.com/chrome/browser/desktop/
In addition, please ensure that the Javascript and Cookie is enabled on your browser.

CAN I CANCEL MY ORDER?

You can cancel items or orders that haven’t entered the shipping process yet by visiting the Order section in Your Account at Amazon.com.

ONCE I PURCHASE MY COPY OF THIS E-BOOK, WILL IT ALWAYS BE AVAILABLE?

Yes, it’s a one-time buy process. Once you purchase your unique copy of this e-book, it comes under your possession and remains to be your property.

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